AR Specialist – MNC
o Industry
s 35,000
q West Dublin
p Permanent
r 1768
Our client, a well-known multinational based in West Dublin are seeking an Accounts Receivable Representative to join their close-knit and growing team in West Dublin. Ideal candidates will have c. 2 years experience in an Accounts Receivable/Collections role within a multinational/shared services environment.
Responsibilities
- Execute a strong credit control function ensuring debt is collected in a timely manner, reaching monthly targets for assigned ledgers across EMEA and LAPAC regions
- Chase outstanding debts by phone, e-mail etc while maintaining full notes of collection activities undertaken
- Investigate On Hold customer orders with a view to resolving them by negotiation with the customer and other departments to facilitate release
- Liaise and communicate with internal departments (Customer Service / Sales / Finance / Tax / IS) as required in order to resolve outstanding queries and keep high level of customer satisfaction
- Flag high or low risk customer accounts to the risk team, in order to mitigate our bad debt exposure or adjust credit limits in accordance with progressing sales figures
- Provide reporting on various aspects of the AR function (Bad debt provision, collection forecast, dispute log)
- Administration of the Letter of Credit transactions (pre-check, pre-approval and document based timely collection, and post collection processing)
- Work effectively with other SSC teams members and department duties
- Own and oversee (responsible areas) operational processes in relation to AR to ensure compliance with audit requirements
- Work with the AR Team Lead to identify opportunities for continuous process improvement and innovative solutions
- Provide back up on colleagues’ holidays, sick leave or vacant positions ensuring a high level of service
- Training and coaching of new employees to AR Team tasks/ERP systems
- Ad-hoc projects as assigned to by the AR Manager
Requirements
- Language: Fluent English – another European language optional but welcome
- Attention to detail
- Strong communication and organisation skills
- Ability to work on own initiative
- Good problem solving ability
- Good interpersonal skills and experience of working in a diverse environment
- MS Office Essential – (Advanced Excel – Macros, Functions, Pivot Tables)
- Good process knowledge of Accounts Receivable
