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Administrative Assistant – Dublin City Centre

o Financial Services

s 22,000 - 23,000

q Dublin City Centre

p Permanent

r 2408

One of our clients, an insurance premium finance provider is looking for an Administrative Assistant to join their organization ASAP.

Full training will be provided.

Responsibilities

  • Providing Best in Class Customer Care when dealing with customer enquiries and maintaining excellent communication when dealing with customers via letter, email, text, phone etc.
  • Communicating with Brokers and responding to queries as required
  • Following up on outstanding monthly payments and processing card payments
  • Submitting and monitoring monthly Direct Debit EFT files and downloading Direct Debit Collection Bank Reports
  • Administering the collection and verification of documentation requested from Customers for AML and CCR reporting purposes
  • Monitoring and testing the functionality of new system development
  • Other Ad-hoc Duties as required

Requirements

  • Successful candidate should hold relevant industry qualification or be working towards same. You will also be expected to meet any CPD requirements as required by the Industry
  • Call centre experience, strong communication skills and the ability to work on own initiative
  • Capable of following policies and procedures
  • Experience with in-house systems is an advantage
  • A strong technical knowledge base is required
  • Ability to drive for targets and goals
  • Outstanding organisational skills with accuracy & attention to detail
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint

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